Sharon Gai
- Author & AI Keynote Speaker
Konuşma Yaptığı Diller
- İngilizce
From Click to Doorstep: How AI is Transforming Retail Value Chain
The rules of retail are changing and being rewritten every day. To remain competitive, businesses must become more agile, innovative, and resistant to forces outside their control. Acclaimed speaker and author Sharon Gai discusses how AI and automation technology is revolutionizing e-commerce at every level from personalization and customer experience through supply chain. Featuring case studies from Alibaba and Pattern, Amazon’s largest third party seller, this session will provide retail leaders with actionable insights on how to optimize logistics, reduce costs, and deliver seamless omnichannel experiences. Understanding these developments will allow marketers to thrive and remain competitive in an increasingly AI-driven retail landscape.
Keynote Takeaways:
· Discover trends in AI that will improve multi-channel supply chains
· Learn about AI-driven tools, leading to cost savings and increased efficiency
· Explore frameworks for analyzing disruptive technologies in the retail industry
· Gain clarity and direction on immersive and interactive shopping experiences, setting businesses apart from competitors
Culture Fluid: A New Mindset in an AI-Driven Age
Over the past few years, we’ve seen AI become a game-changer, excelling in what’s known as “Narrow AI”—performing specific tasks with speed and precision. But there’s a big difference between Narrow AI and the elusive “General AI”.
As we delegate repetitive tasks to AI systems, our focus must shift to sharpening the uniquely human skills that set us apart. This keynote is designed for business leaders who are determined to future-proof their organizations and careers in this AI-driven landscape.
In just 45 minutes, Sharon Gai will deliver a high-energy, insight-packed session, showing you what’s really happening in the AI world and what it means for businesses. This isn’t about catching up with AI—it’s about staying ahead with a strategy that emphasizes the human advantage.
Session Takeaways:
· What Will Be Outsourced vs. What Will Stay Human: Understand which roles and tasks are ripe for automation and where human ingenuity remains essential.
· How to Retain Your Competitive Edge: Learn practical steps to enhance uniquely human skills such as creativity, critical thinking, and relationship-building.
· Ready-to-Use Exercises for Today: Walk away with actionable strategies and exercises to keep yourself and your team relevant and indispensable.
Sharon Gai is an expert in AI and innovation. She helps organizations do more with less using AI. In her tenure at Alibaba, she advised brands and heads of state in crafting their digital strategy with programmatic marketing and AI. She has worked with TEDx, Singularity University, UBS, Deloitte, Walmart, LVMH, Nestle, Coca Cola, Lenovo, and many others. She is in the AAE list of Top Keynote Speakers in 2023. She is a RETHINK Retail’s Top Retail Expert and a LinkedIn Community Top Voice in 2024. She has appeared on CNN, Bloomberg, Reuters, ABC, CBC, CCTV, TechCrunch, and The Next Web. She is the author of the book, Ecommerce Reimagined. Sharon has an Honors Bachelor’s degree in International Development from McGill and a Masters in Information Management from Columbia University. When she is not speaking, she is jamming on electric keyboards with her band, writing jokes for her stand up comedy set or sharing tips on how to get ahead in AI at sharongai.com
Sharon Gai’s keynotes consistently explore the theme of how to do more with less (also the name of her book), offering audiences a fresh lens on AI as a tool for empowerment rather than disruption. She demonstrates how AI can automate the tasks that drain time and resources, freeing teams to focus on strategy, creativity, and human connection. Drawing on her experience building digital ecosystems at Alibaba, Sharon illustrates how organizations can harness AI not only for efficiency but also for resilience and growth in competitive environments. Her talks blend global case studies with practical insights, making complex technology accessible while inspiring leaders to take immediate action.
Healthcare Specific
In her keynotes, Sharon Gai brings her global expertise to healthcare, showing how AI can help providers and systems do more with less by drawing from the success of AliHealth in China (healthcare subsidiary of Alibaba). She explains how AliHealth built a digital ecosystem that connected pharmacies, hospitals, insurers, and patients, streamlining care delivery while improving trust and access. Sharon highlights that the real power of AI lies not just in individual tools, but in weaving them together into a connected ecosystem that reduces inefficiencies and elevates patient outcomes. She demonstrates how healthcare leaders can replicate these principles, using AI to remove administrative burdens, unlock predictive insights, and strengthen patient engagement. By reframing AI as an ecosystem builder, Sharon leaves the audience with a clear path to greater efficiency and care quality.
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